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Privacy Policy

YOUR PRIVACY IN USING THE THROAT SCOPE PRODUCT AND APP

At Throat Scope Pty Ltd, we are committed to protecting your privacy as an online visitor to our website and associated app. We use the information we collect about you to maximize the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our privacy policy below carefully.

You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure server. Throat Scope Pty Ltd’s secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorized use or access. Credit card information is not stored by us on our servers.

If you do not wish to provide us with your personal information, you may contact us anonymously, or by using a pseudonym. Please be advised that by remaining anonymous, or by using a pseudonym, we may be limited in our ability to effectively interact with you.

You have the right to ask for access to your personal information that we hold. Please contact us to request access to your information, or to request a correction of any of the personal information held by us so we can ensure the information we collect is accurate, up to date and complete. 

 

STORAGE AND SECURITY OF YOUR INFORMATION

We receive and store information you enter on our website and app or give us in any other way from time to time. You may provide basic contact information such as your name, phone number, address, and email address to enable us to send information or process your product order and we may also collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with our customer support.

We may use personal information collected from you for the purpose of providing you with direct marketing material, updates regarding our website and app and information in the form of a newsletter. This will only apply if you have registered or subscribed to such publications by registering your details with us. However if you wish to cease receiving any such information you may let us know either by email or unsubscribing at any time and your request will be actioned immediately.

Individual profile and company details are not used for any other purpose. Details are only supplied to a third party supplier when it is required by law, for goods or services which you have purchased or to protect our copyright, trademarks and other legal rights.

We respect the privacy of our online visitors and throatscope app users. We may collect information on or through the website and app that can personally identify you. For example, we collect personally identifiable information which you volunteer to us to respond to visitor questions and comments about us and our products and services, and to mail e-newsletters (“Personal Data”).

We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. We will not knowingly share any of your Personal Data with any third party other than our service providers who assist us in providing the information and/or services we are providing to you. To the extent that we do share your personal information with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy. Some of our service providers may be overseas and may not be subject to Australian Privacy Laws. Please contact us if you require specific details.

Unsolicited personal information is personal information we receive that we have not taken active steps to collect. In the event we receive unsolicited personal information, we will destroy or de-identify the information received as soon as practicable. 

Any non-personal information, communications and material you send to this website and app or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products.

 

COOKIES AND PIXELS

A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website and app to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website and app.

Our website and app uses cookies to analyse website and app traffic and help us provide a better website and app visitor experience. In addition, cookies and pixels may be used to serve relevant ads to website and app visitors through third party services such as Google AdWords and Facebook Adverts. These ads may appear on this website and app or other website and apps you visit.

 

DISCLOSURE OF YOUR INFORMATION

We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of Throat Scope Pty Ltd, our customers or third parties.

If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be disclosed to a potential purchaser under a confidentiality agreement. We would only disclose your information in good faith and where required by any of the above circumstances.

 

THIRD PARTIES

We do not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased or to protect the rights, property or safety of ThroatScope Pty Ltd, our customers or third parties or if required by law.

We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and app and services but not for any other use.

 

SECURITY

We strive to ensure the security, integrity and privacy of personal information submitted to our website and app, and we periodically update our security measures in light of current technologies.

We will take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for any purpose for which the information may be used or disclosed.

 

LINKS

This website and app may contain links to other website and apps. These links are meant for your convenience only. Links to third party website and apps do not constitute sponsorship or endorsement or approval of these website and apps. Please be aware that we are not responsible for the privacy practices of such other website and apps. We encourage our users to be aware, when they leave our website and app, to read the privacy statements of each and every website and app that collects personally identifiable information. This privacy policy applies solely to information collected by this website and app.

 

HIPAA COMPLIANCE

Throat Scope Pty Ltd is committed to and has implemented many technical, physical and administrative safeguards to ensure its devices, services, websites, apps and data systems are compliant with the regulations and conditions set forth in the Health Insurance Portability and Availability Act of 1996 (HIPAA). 

We are committed to continuous improvement to ensure we incorporate modern information technology privacy and security measures. We are committed to keeping all Protected Health Information (PHI) and electronic Protected Health Information (ePHI) that is entrusted to us private and secure. 

We have instituted policies and procedures to ensure all PHI and ePHI is kept confidential, including but not limited to, the following:

  • Compliance with all rules and regulations concerning the privacy and security of PHI and ePHI under the HIPAA;
  • Non-disclosure or use of any PHI or ePHI except in the course of meeting our contractual obligations or as required by law;
  • Ensuring that all employees, agents and subcontractors working on our behalf agree to the same PHI and ePHI restrictions;
  • Protection against any non-permitted use or disclosure of PHI or ePHI in accordance with the HIPAA Security Rule;
  • Reporting any non-compliance with the HIPAA Security Rule of which we become aware as soon as possible;
  • At the request and direction of the user, and if feasible, making available PHI or ePHI in accordance with the requirements of HIPAA;
  • Upon termination of contract, or upon request and direction of the user, returning or destroying all PHI or ePHI received or created as a result of any contract;
  • Nominating a HIPAA Security Official who creates, maintains and trains regarding our HIPAA policies and procedures; and
  • Establishing that all employees with access to PHI and/or ePHI receives training on our policies and procedures according to HIPAA mandates.

 

CHANGE IN PRIVACY POLICY

As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website and app. Please return periodically to review our privacy policy.

If you have any questions or concerns at any time about our privacy policy or the use of your personal information, please contact us at Email: info@throatscope.com, Phone: (02) 4950 4677, Web: www.throatscope.com and we will respond within a reasonable time frame.

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